Your Users Might Not be as Tech-Savvy as You Think

Thanks to their specialist skillsets and proximity to a given project, UX Designers are set apart from the majority of their target audience. As Jakob Nielsen explains, “one of usability’s most hard-earned lessons is that you are not the user. This is why it’s a disaster to guess at the users’ needs.” However, there’s anotherContinue reading “Your Users Might Not be as Tech-Savvy as You Think”

Danger! Testing Accessibility with real people — Medium

As four people who are blind and care deeply about making the web more accessible, we strongly believe user testing should include people with disabilities. But when the results are misinterpreted, it can be dangerous. It can foster action that appears to benefit people with disabilities but ultimately do as much harm as good. …Continue reading “Danger! Testing Accessibility with real people — Medium”

How the State of Minnesota Increased Accessibility Awareness in Just 15 Minutes

Siteimprove Web Governance Blog  Last May, the State of Minnesota’s information technology office (MN.IT Services) highlighted web accessibility by attempting the “No Mouse Challenge” for Global Accessibility Awareness Day. Noting that “if a document, application or system cannot support mouseless operation, it may not support assistive technology or accessibility tools,” state employees were challenged to visitContinue reading “How the State of Minnesota Increased Accessibility Awareness in Just 15 Minutes”