Usability, Accessibility and Telehealth | Open Health News

The telehealth market is expected to grown at phenomenal rates in the next few years. Recent reports claim that the global telehealth market may reach $6.5 billion over the next five years at an annual growth rate of 24.2 percent. Healthcare IT is known to have usability problems, but for telehealth companies to survive they will need to fully embrace a patient/user-centered design approach with significant investment in accessibility and Section 508 compliance. Here is one reason why:

Many people will be using telehealth when they are sick.

Imagine waking up with a high fever and severe head-ache and reaching for your mobile device to contacting your on-line doctor. Normally you would have no problems focusing on the screen, selecting items and entering information into your device. But, this time, you have blurry vision, and limited higher-order cognitive functioning.

Section 508, and other accessibility protocols must be followed so that patients with temporary disabilities will be able to reach out to their doctor with on-line tools.

Designing telehealth tools for healthy people will not provide a satisfying user experience for those seeking virtual medical advice that are currently, or chronically disabled.

Curated by (Lifekludger)
Read full article at Source: Usability, Accessibility and Telehealth | Open Health News

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