Is Subway supressing customer feedback?
New Domain: www.bringbeetrootback.com
I was contacted off blog and alerted to the fact that Beetroot still wasn’t back on the menu in other Australian states, even though it has returned in South Australia.
My source commented that there was a “fight internally” going on within the global food franchise to get Beetroot back on the Australian menu.
“The complaint line at head office actually stopped taking calls about the issue because the volume was so high.” I was told.
Now I thought this would have been evidence enough to give the customers what they want. But obviously Subway are yet to get on the Cluetrain.
Google search: “subway beetroot”
Stay tuned and lend your support by leaving a comment over here.